Delivery within the UK mainland is by next day courier; being a courier service you will have to be in to accept the parcel, if you are not in you will be carded and re-delivery will be attempted one time only. Following two delivery attempts you will be charged re-delivery.
Delivery to the UK Mainland is free of charge on orders more than £20, however, we have to pass on charges for the following locations:
- Scottish Highlands £11.70 & 2 day delivery service
- Scottish Islands £20.00 & 2-3 day delivery service
- Northern Ireland £20.00 & 2-5 day delivery service
- Isle of wight £20.00 & 3-5 day delivery service
- Isle of man £20.00 & 3-5 day delivery service
Unfortunately there is no set delivery rates or timescales available to the channel islands, so you would need to call us on 01948 662629.
All orders placed before 9:30am (weekdays) should be delivered the very next working day (Monday – Friday).
Orders placed after 9:30am are dispatched the next day, so please allow 2 working days for receipt.
What if I ordered after 9:30am
Then please allow 2 working days… However, we may still be able to help, just call us on 01948 662629 after placing your order, if it’s urgent, on occassion we can dispatch for next day delivery till as late as 2pm, however you must notify us if this is needed, as our systems are automatic.
Delivery outside of UK Mainland
Unfortunately, couriers charge a surcharge for delivery to these locations; one of our admin team will contact you before goods are dispatched to inform you of this surcharge and take payment. We apologise for this inconvenience.