Unit 2a/2b Civic Industrial Park,
Whitchurch, Shropshire SY13 1TT
Phone: 01948 662629
Fax: 01948 665045
Monday – Thursday, 9am – 5pm
Friday, 9am – 3pm
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are your delivery charges?
Delivery to the UK Mainland is free of charge, orders outside this area to Scottish Highlands and surrounding Islands incur an additional charge, please see our delivery page or contact us for more details.
Which payment methods are accepted?
We accept payments through Paypal and Sagepay, this means we can take a wide range of payment cards. We can also organise payment via BACS or cheque if required. Feel free to contact us for options.
How long will delivery take?
Delivery typically take 1-2 days for in stock items, however we will provide an estimate on the order page for the longest delivery period. When there are multiple items on your order, we may ship them individually dependant on stock.
How secure is shopping here? Is my data protected?
What exactly happens after ordering?
If the item is not in stock at the warehouse, we will place an order with the relevant manufacturer or distributor and update you as soon as it is shipped. All deliveries are tracked and signed-for.
Do I receive an invoice for my order?
An invoice is generated for every item, please feel free to contact us if you require further documentation.